We believe that the handover of a project is not the end, but the beginning of a lasting relationship. Rest assured, knowing that Aonyx are committed to ensuring our clients’ systems are monitored & maintained for the long term, to the same high standards with which they are installed.

Technology systems occasionally experience disruptions. We keep things simple providing support should you need it, 24 hours a day, 365 days a year. Not only are we always at hand to offer prompt and attentive on-site support if you encounter any technical problems, but we can also pro-actively monitor and maintain systems remotely, often solving issues before they are ever noticed by the user.

Our Aftercare Packages

Gold

£ 99 per month
  • Proactive remote servicing
  • Preventative maintenance service calls
  • Telephone support & remote log-in response Immediate response 24/7 365
  • Custom programming visits
  • Reactive service calls response time 16 Working Hours
  • Annual number of reactive service calls
  • Additional service call charge discount 10%
  • Upgrade discount 5%

Platinum

£ 129 per month
  • Proactive remote servicing
  • Preventative maintenance service calls Biannual
  • Telephone support & remote log-in response Immediate response 24/7 365
  • Custom programming visits 2
  • Reactive service calls response time 8 Working hours
  • Annual number of reactive service calls 3
  • Additional service call charge discount 20%
  • Upgrade discount 7.5%

Black

£ 179 per month
  • Proactive remote servicing
  • Preventative maintenance service calls Triannual
  • Telephone support & remote log-in response Immediate response 24/7 365
  • Custom programming visits 4
  • Reactive service calls response time 4 Working hours
  • Annual number of reactive service calls 5
  • Additional service call charge discount 30%
  • Upgrade discount 12.5%
  • Services

  • Gold

  • Platinum

  • Black

  • £99 per month
  • £129 per month
  • £179 per month
  • Proactive remote servicing
  • Preventative maintenance service calls
  • Biannual
  • Triannual
  • Telephone support & remote log-in response
  • Immediate response 24/7 365
  • Immediate response 24/7 365
  • Immediate response 24/7 365
  • Custom programming visits
  • 2
  • 4
  • Reactive service calls response time
  • 16 Working Hours
  • 8 Working hours
  • 4 Working hours
  • Annual number of reactive service calls
  • 3
  • 5
  • Additional service call charge discount
  • 10%
  • 20%
  • 30%
  • Upgrade discount
  • 5%
  • 7.5%
  • 12.5%
We believe that prevention is always better than cure and that the investments our clients make in their systems should provide convenience & enjoyment for years to come with the minimum possible downtime. Aonyx will keep you up to date with any relevant software/firmware updates via regular preventative maintenance as part of one of our Aftercare packages. As technology advances year on year, we maintain contact with our clients, helping ensure that they are always able to enjoy the latest and greatest of what our industry has to offer.

Please don’t hesitate to get in contact to find out more.

01923 215 999
aftercare@aonyx.co.uk

Proactively Monitoring & Maintaining our clients’ technology to the same high standards with which they are installed. Aonyx Aftercare is never just an Afterthought.